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Frequently Asked Questions

Find answers to common questions about RQST.live and how it empowers artists and fans.

General Questions

What is RQST.live?

RQST.live is a modern platform designed for live performers. It helps artists showcase their music, manage gigs, accept fan song requests, and turn every show into an interactive experience. Fans can discover local artists, explore setlists, send requests with optional tips, and follow their favorite performers.

RQST.live streamlines the entire live-show workflow—from promoting gigs to managing real-time song requests—so artists can focus on performing, not admin.

What is a Spotlight page?

A Spotlight page is your public artist profile on RQST.live. It includes:

  • Your band bio, artist info, photo, social links (RQST Basic & RQST Backstage)
  • Your live setlist (RQST Backstage)
  • Your song catalog for requests (RQST Backstage)
  • Your upcoming gigs (RQST Backstage)
  • Your booking request contact form (RQST Backstage)
  • A live request feature with optional tipping (RQST Backstage)
  • Custom branding with permanent URL (RQST Basic & RQST Backstage) and a vanity URL (e.g., rqst.live/@yourname) (RQST Backstage)

Spotlight pages are designed for easy sharing and are optimized for social media previews, search engines, and QR codes—making it easier for fans to find you and engage with your music.

Do I need an account to use RQST.live?

Artists need an account to create a Spotlight page, manage gigs, or accept requests. Fans do not need an account to request songs or send tips—RQST is built to make participation fast and frictionless.

Is RQST.live free to use?

RQST offers both free and paid artist tiers. The free tier includes core profile, setlist, and gig features. The paid tier adds advanced tools like real-time fan requests with tips, gig marketing tools, custom QR materials, and more.

For Artists

How do artists promote their gigs on RQST.live?

Artists can publish gigs with full event details including venue, date, time, map links, descriptions, and ticket URLs.

Once published, RQST automatically generates:

  • A standalone gig landing page
  • Social media share tiles
  • A link preview optimized for Facebook, Instagram, and text messaging
  • A QR code for flyers, table tents, mic stand holders, and posters

These tools make gig promotion fast, professional, and consistent—even for artists without design experience.

Can I embed my gigs on my own website?

Yes. RQST provides a copy-and-paste JavaScript embed widget that displays your upcoming gigs anywhere—Bandzoogle, WordPress, Squarespace, Wix, or custom sites.

Your embedded widget updates automatically whenever you publish, edit, or cancel a gig on RQST.

Does RQST generate QR marketing materials?

Yes! RQST includes a built-in QR Marketing Kit, which auto-generates:

  • Table tents
  • Mic stand cards
  • 8.5×11 posters
  • Clean high-contrast QR images

These tools help fans access your Spotlight page instantly without searching or typing—leading to higher request volume and increased tips.

How do artists get paid for tips and requests?

Artists connect their Stripe account through Stripe Connect, a secure industry-standard system used by top platforms worldwide. Once connected:

  • Fans can send paid requests and tips directly to the artist
  • Payments deposit automatically to your Stripe balance
  • RQST never stores sensitive payment information

You can find step-by-step setup instructions inside your Backstage dashboard.

View detailed Stripe Connect setup instructions →

How do artists receive song requests during a show?

RQST delivers fan requests to your Backstage dashboard in real time, with no page refresh needed. Artists can:

  • See Pending vs. Played requests
  • Update request status
  • Review dedications
  • Track tip amounts
  • Display a live request list on a separate device (optional)

This system helps artists stay organized even during high-energy shows.

Can I import my existing song list?

Yes. Artists can upload a CSV file to quickly populate their song catalog. RQST will merge or replace existing songs based on your preference, making onboarding fast.

Can I control what fans see?

Absolutely. From your Backstage dashboard you can toggle features such as:

  • Accepting song requests
  • Suggested tip amount
  • Dedications
  • Fan-facing lyrics icon (optional)
  • Spotlight visibility
  • Which gigs are public or private

RQST is flexible so artists can decide how interactive their show should be.

For Fans

How do fans request songs?

Fans simply visit an artist's Spotlight page, browse the song list, and tap "Request." They can:

  • Add a personalized dedication
  • Include an optional tip
  • Send the request instantly

No account is required. It's designed to work smoothly on phones during live shows.

Do fans need an app?

No app download required—RQST works on any modern browser and is optimized for mobile.

Can fans see which songs are already played?

Yes. Fans can view the artist's song list, and depending on the artist's settings, they may also see a list of recent or in-progress requests.

Do fans pay service fees?

RQST does not charge fans any hidden fees beyond normal card processing. Tips and request payments go directly to the artist.

Account & Technical Questions

How do I update my artist profile?

All artist settings—including your bio, links, branding, and Spotlight customization—are managed inside the Backstage dashboard.

Can I change my vanity URL?

Yes. Artists can update their vanity URL at any time, as long as the name is available.

Does RQST work internationally?

Fans anywhere can use RQST, but payment features currently depend on Stripe-supported countries. More regions will be added over time.

Is RQST optimized for SEO?

Yes. Artist Spotlight pages and gig pages are automatically optimized for indexing on Google and social platforms. This helps new fans discover artists directly through search.

Need More Help?

If you have additional questions, visit your Backstage dashboard for support options or contact our team. We're here to help you build a more interactive, better-promoted live show.

Frequently Asked Questions | RQST.live